Review and Directory Policy

Last updated: Oct 12, 2026

1. Only real clients

A review can only be written by the client of a completed job, from that job's service report, and only if the client chooses to publish it. One review per job. Every published review is marked "Verified client".

2. Good and bad reviews are published

Businesses cannot choose which reviews are published, cannot ask only happy clients, and cannot offer anything in exchange for a review or for a positive one. QuoteCrew never removes a review because it is negative.

3. What the public sees

The rating, the comment, the date and the reviewer's first name and last initial. Never their full name, email, phone or address.

4. Businesses can reply and report

A business can publish one public reply to each review and can report a review that breaks these rules. It cannot edit or delete reviews.

5. When we take a review down

• Insults, threats or hateful language.
• Personal information (address, phone number, email, full name of a person).
• Spam, advertising or links.
• It is not about a real service of that business.
• Conflict of interest: written by the owner, staff, family or a competitor.

Some reviews are held for a quick check before they appear (for example if they contain a phone number). Each decision is recorded with its reason. Anyone can report a review with the "Report" link.

6. Verified businesses

"Verified" means QuoteCrew checked exactly what the profile says (for example a license or insurance) on the date shown. It is not a guarantee of the quality of the work.

7. Order of results

Search results are ordered by how well they match the search, distance, verification, reviews and profile completeness. Paying for a plan never moves a business up.

8. Questions or appeals

Write to support@quotecrewapp.com. [ATTORNEY: confirm compliance with the FTC Rule on the Use of Consumer Reviews and Testimonials, 16 CFR Part 465.]