Terms of Service
Last updated: Oct 12, 2026
1. Who we are and acceptance
QuoteCrew ("QuoteCrew", "we", "us") is software for service businesses, offered by QuoteCrew, a business based in Arizona, United States. Mailing address: [MAILING ADDRESS]. These Terms apply to quotecrewapp.com and everything we offer there: the business software, the public business directory, client portals and client accounts.
By creating an account or using the service you agree to these Terms. If you use QuoteCrew for a company, you confirm that you can accept them for that company.
2. Accounts and security
You must give true information, keep your password private and tell us right away at support@quotecrewapp.com if you think someone used your account without permission.
Company owners decide who is on their team and what each role can do. You are responsible for what happens under your account and your team members' accounts.
You must be at least 18 years old to create an account.
3. Trial, plans and billing
New companies get a free trial of the plan shown on our pricing page (currently 14 days of Pro). No card is needed for the trial.
After the trial you can choose a paid plan or continue on the Free plan, with its limits. Paid plans are charged in advance, monthly or yearly, through Stripe. Prices, limits and features of each plan are shown on the pricing page and may change; we will tell you at least 30 days before a price change affects your subscription.
Taxes: prices do not include taxes. [ATTORNEY: confirm Arizona transaction privilege tax treatment of SaaS and whether to collect it.]
If a payment fails, we will try again and tell you. After [14] days without payment the account may move to the Free plan. We never delete your data because of a failed payment.
4. Cancellation and refunds
You can cancel anytime from Settings → Billing. Your paid plan stays active until the end of the period you already paid, then the account moves to the Free plan.
Payments already made are not refunded, including for partial months or years, except where the law requires it. Because every account starts with a free trial, you can try QuoteCrew fully before paying.
5. Your data belongs to you
Your company data (clients, quotes, jobs, invoices, photos, files) is yours. We only use it to provide the service, keep it safe, and as described in the Privacy Policy.
You can download all of it at any time (Settings → Download everything) and delete your company (Settings → Delete the company).
When you store information about your own clients, you are responsible for having the right to do so and for answering their requests; we act as your service provider for that information.
6. Payments to your business (Stripe Connect)
If you accept card payments from your clients, those payments go to your own Stripe account under Stripe's terms. Stripe's fees are charged to you by Stripe. QuoteCrew is not a party to those payments and does not hold your money. [If a platform fee is ever enabled, it will be shown before it applies.]
7. Messages you send through QuoteCrew
Quotes, invoices, reminders and other messages are sent in your company's name. You are responsible for their content and for having your clients' permission, especially for text messages (SMS), which you may only send to clients who agreed to receive them.
8. Public directory and reviews
If you publish a profile in the QuoteCrew directory, its content must be true and up to date. Reviews follow our Review and Directory Policy, which is part of these Terms. Paying for a plan never changes a business's position in search results.
9. Acceptable use
You must follow our Acceptable Use Policy. We may suspend an account that breaks it, puts others at risk or is used for fraud; we will tell you why unless the law or safety prevents it.
10. Availability and changes
We work to keep QuoteCrew available and back it up daily, but the service is provided "as is" and may have interruptions. We may improve or change features; if we remove a feature you pay for in a material way, we will tell you in advance.
11. Limitation of liability
To the extent the law allows, QuoteCrew is not liable for indirect or consequential damages, lost profits or lost data, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. [ATTORNEY: review and adapt.]
12. Governing law
These Terms are governed by the laws of the State of Arizona. Disputes will be resolved in the state or federal courts located in Maricopa County, Arizona. [ATTORNEY: decide on arbitration / small-claims clause.]
13. Changes to these Terms
If we change these Terms in a way that matters, we will tell you by email or in the app at least 30 days before. Questions: support@quotecrewapp.com.