Privacy Policy
Last updated: Oct 12, 2026
1. Summary
- We do not sell personal information and we do not show ads.
- We do not use analytics or advertising cookies.
- Companies can download or delete their data at any time; client accounts too.
2. Who is responsible
QuoteCrew is responsible for the information of the people who create accounts (business owners, team members, client accounts) and visitors of quotecrewapp.com.
For the information a business stores about its own clients (names, addresses, quotes, invoices, photos), that business is responsible and QuoteCrew processes it on its behalf. Questions about that information should go to the business first.
3. Information we collect
- Account: name, email, phone, password (stored only as a secure hash), language, and two-step verification settings.
- Company: business name, address, phone, logo, settings, price book, and everything you enter in the app (clients, leads, quotes, jobs, invoices, payments, photos and files).
- Directory: the public profile a business chooses to publish; quote requests (name, email, phone, city, message); public reviews and the reviewer's display name (first name and last initial).
- Payments: Stripe processes cards. We never see or store card numbers; we keep Stripe identifiers and the amounts and status of payments.
- Technical: IP address, browser type and the time of each request, kept in security logs; crew check-in and check-out location when a team member starts or completes a job and allows it.
4. How we use it
- To provide the service: send quotes, invoices, reports and reminders; show the directory; process payments.
- To keep it secure: login protection, rate limits, audit logs, fraud and abuse prevention.
- To contact you about your account, billing and important changes. Marketing emails only with your permission, with a way to unsubscribe in every message.
5. Service providers we use
- DreamHost (hosting and database, United States).
- Stripe (subscriptions and card payments).
- Postmark (email delivery).
- Twilio (text messages, only if a business turns SMS on).
- Backblaze (encrypted off-site backups, United States).
- jsDelivr and Google Fonts (page styles and fonts; they receive your IP address when the page loads).
They only receive what they need to do their job. [OWNER: keep this list current.]
6. How long we keep it
We keep account and company data while the account exists. When a company or account is deleted, it is removed from the app right away; copies inside backups are overwritten within [6 months] (local) and [90 days] (off-site). Security and admin audit logs are kept up to [2 years]. Quote requests stay with the business that received them.
7. Security
Connections use HTTPS; passwords are hashed; two-step verification is available for everyone and required for our staff; backups are encrypted before they leave the server; access to customer data by our staff is limited and logged.
8. Your rights and choices
You can see, correct, download and delete your information from your account (My account → Download my data / Delete my account). You can also write to support@quotecrewapp.com. We answer within 30 days.
California residents have the rights of the CCPA/CPRA (to know, delete, correct and limit use of sensitive information, and not to be discriminated against). We do not sell or share personal information for cross-context advertising. [ATTORNEY: confirm which state laws apply at the expected size.]
9. Children
QuoteCrew is not for children under 13 and we do not knowingly collect their information.
10. Contact and changes
Privacy questions: support@quotecrewapp.com, or by mail to [MAILING ADDRESS]. If we change this policy in a way that matters, we will tell you before it applies.